Privacy Policy

Hearly ("we", "our") respects your privacy. This policy explains what data we collect and how we use it.

Information we collect

Order information: name, email address, phone number, shipping address, and payment details needed to fulfil your order.
Account information: if you create an account, your login details and order history.
Support conversations: emails you send to support@hearly.in so we can help you better.
Usage data: basic analytics (pages visited, device type) to improve the store.

How we use it

To process, ship, and deliver your orders, and to provide tracking updates by email/SMS.
To provide 24/7 customer support and handle warranty, return and refund requests.
To send order updates and, only if you opt in, marketing emails (you can unsubscribe anytime).

Sharing

We share order details with our courier partners solely to deliver your order.
We never sell your personal data. We don't share it for third-party marketing.

Your rights

You can request a copy, correction, or deletion of your personal data anytime by emailing support@hearly.in.

Cookies

We use essential cookies to run the store (cart, checkout, login) and optional analytics cookies to understand usage. You can control cookies in your browser settings.

Questions about privacy? Email support@hearly.in.